Marketing & HR The best communication apps for a remote team

Aneta Wodarz
Aneta Wodarz

HR Manager

The best communication apps for a remote team - main section image

Have you been working with your team remotely for a long time, and more and more often you have the impression that you have communication problems? Have you noticed that some tasks are being carried out poorly and your team doesn’t notice new people? What could be the reason for this? Perhaps it will be worth working on communication in your team? But how can you work on communication when you are all working in different parts of the country or even the world?

Start with simple solutions. Before you involve the HR department in writing strategies, and plans and implementing corrective actions, start with introducing simple tools in your organization that will improve communication throughout the company. Are you still working on e-mails? Change it immediately. Please!

In today's world and with remote teams, it’s impossible to work efficiently and integrate the team at the same time, working only on Outlook. So... implement simple and often free apps in your company, thanks to which your team can communicate simply. Almost as if they were still all sitting in the same office. So where should you start?

Zoom, Google Meet, Skype - you probably heard about these applications, and maybe you even used them in the past, but have you ever wondered how they can help you in your business? First, they’re good tools to connect to a video chat with a client on the other side of the world, but you might as well organize your team meetings there. From project meetings to casual team-building meetings, make sure your team turns on the camera and can see each other. Which app you choose for your video calls is only your decision, but we guarantee that the remote team needs to see the people from their project. 

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Slack, Teams, and Discord - these are the most popular applications when the pandemic began. It’s no wonder that they became so popular back then. Many companies have moved their businesses completely online, and teams have moved to remote work. This situation required that everyday office communication should be transferred to a tool that would allow you to stay in touch with each other all the time easily. Do you need a tool thanks to which you will be able to organize written communication in separate channels/project rooms or dedicated departments in your company? And by the way, will you connect on a quick call? There is no better solution, so start testing it today.

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Whatsapp, Signal, Messenger - do you need quick contact with your colleagues? These apps have all the features in the tools mentioned in this article, but for some reason, we use them more for personal than work. Why? Perhaps because we require our phone number to log in, not a business e-mail? Yes, this may be one of the reasons. Still, without a doubt, these applications are the best for fast and efficient communication, so if your organization requires such a solution, implement it, but also remember to take care of the privacy and free time of your employees. If you need to communicate with them quickly, do so during working hours and give them a rest during their free time.

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Jira, Trello, Monday - where are your tasks located? Do you have the right app for this that allows you to track the progress of tasks and verify how much time they take? The task board will help you not only monitor the progress of work but also allow you to collect all information related to the implementation of the task in one place. Something you've already done or are you just going to have to do it again? You will thank yourself that everything you need is in one place.

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Google Drive - when it comes to data collection, no one will doubt that Google Drive is one of the best cloud solutions. In Google Drive, you can share files with all members of your team, without worrying that something will be lost, or the document version will be changed irreversibly. Just like in the task board, you will appreciate having Google Drive most when you are looking for something you have already worked on and which will be useful again now.

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Zapier - you may have heard a little less about this application because it is less mainstream, but every person who works in IT should know the tool very well. Zapier is an app that integrates everything you need for your daily work (Jira, Slack, Calendar, Google Drive, Hubspot, and much more), so all your work will be smoothly carried out in one place. So what does this have to do with team communication? Perhaps it will not directly facilitate communication within the team itself, but it will affect your comfort and responsiveness, and ultimately it will improve your communication skills.

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I think that the above-mentioned applications are one of the best ones that will help you improve not only your work but also your communication with your entire team. How to start improving communication using these tools? First, implement them, set the rules and expectations for the team, then slowly enforce their implementation, and finally check if everything you intended to implement has been successful and let your team work effectively. I promise it works!

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Matt Sadowski